This Service Manual contains information necessary to test, calibrate, maintain and service the following:
HP Designjet T790 24inch Part Number CR647A, CR648A, CR647A-SRV
HP Designjet T790 44inch Part Number CR649A, CR650A, CR647A-SRV
HP Designjet T1300 44inch Part Number CR651A, CR652A, CR647A-SRV
HP Designjet T2300 eMFP 44inch Part Number CN727A, CN728A, CR647A-SRV
Using the Touch Control Panel (MFP only)
The Home LED (top-left) is used to return to the Home Screen. When clicked only once, this
same Home Screen is displayed. When pressed for more than 4 seconds, the Accessibility Home
Screen is displayed.
● The Help LED (top-right) is used to access the help menu.
● The Cancel LED (bottom right) is used to cancel any action, when it is active.
● The Back LED (bottom left) is to go back to the previous screen, when it is active.
● The Arrow LEDs (in the middle of each side) enables the user to navigate in both directions.
● The Eject LED (top-right) enables the user to stop the USB connection
The internal part of the Touch Control Panel is the Home Screen and this is divided into three main areas:
● The upper area is for the Product Information (left icon) and for displaying high priority alerts
(in text) you can press the most critical alert in the home screen and the others (less critical) will
be shown.
The main menu of the product is accessed by clicking on the Product Information icon and then
selecting the last tab (at the right side)
● The middle area is used to place the three icons for the main work flows of the product, which are:
Print, Scan and Copy.
● The lower area of the Home Screen is reserved for the contents area. The contents area will
contain all the functionality related with printing content, for example in the Job Queue.
When a USB drive is inserted, a USB icon will also be displayed to the left of this area, and
when a Postscript/PDF job is being printed an Adobe logo will display in the
bottom right area
Using the Touch Control Panel
The front panel is located on the front right of the printer. It gives you complete control of your printer:
from the front panel, you can print, view information about the printer, change printer settings, perform
calibrations and tests, and so on. The front panel also displays alerts (warning and error messages)
when needed.
1. A Hi-Speed USB host port, intended for connecting a USB
flash drive, which can provide files to
be printed. When a USB flash drive is inserted, a USB
icon is displayed on the front panel's
home screen.
2. The front panel itself: a touch-sensitive screen with a
graphical user interface.
3. The Power key, with which you can turn the printer on or
off. The key is illuminated when the printer
is on. It flashes when the printer is in transition between
on and off.
Press to go back to
the previous screen. This does not discard any changes made in the current
screen.
● Press to cancel
the current process.
Home screen dynamic icons
The following items are displayed only on the home screen.
● Press to view
information about printer status, change printer settings, or initiate actions
such
as loading paper or replacing ink supplies. A smaller
warning icon appears if there are actions that
need to be performed.
● To the right of the above button is a message showing the
printer status or the most important
current alert. Press this message to see a list of all
current alerts, with an icon indicating the severity
of each alert.
●
Press to print a
file from a USB flash drive, or to
print from a computer.
● Press to view
information about the USB flash drive(s). This icon appears only when one or
more USB flash drives are inserted.
● Press to view and
manage the job queue. A smaller warning icon appears if there are jobs on
hold.
● While a PostScript or PDF job is printing (PostScript
printers only), the Adobe PDF icon is
displayed; pressing it has no effect.
If the printer is left idle for some time, it goes into
sleep mode and switches off the front-panel display.
To change the time that elapses before sleep mode,
press , then , then Setup > Front panel
options > Sleep mode wait time. You can set a time
between 1 and 240 minutes.
The printer wakes from sleep mode and switches on the
front-panel display whenever there is some
external interaction with it.
Information about specific uses of the front panel can be
found throughout this guide.




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